Privacy Policy & Cookies

rFpro is fully compliant with EU General Data Protection Regulations (GDPR) and is committed to EU data protection requirements (applicable to us as a data controller and a data processor). We recognise the need for appropriate protection and management of any personally identifiable information (personal information) you share with us. Meaning, we don’t collect and process users’ personal information beyond what is legally required for the functioning of our products and services.

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, an email address or other contact information; whether at work or at home. In general, you can visit our web pages without telling us who you are or revealing any personal information about yourself.

We strive to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, we intend to adhere to the principles set forth in this online privacy policy even if, in connection with the above, we transfer your personal information from your country to countries that may not require an ‘adequate’ level of protection for your personal information. In other words, our goal is to provide protection for your personal Information no matter where that personal information is collected, transferred or retained.

DATA SUBJECT RIGHTS

GDPR compliance requires data subjects be granted certain rights. What follows is not an exhaustive list, but those rights that are relevant to the collection, processing, and storage of personal data on www.rfpro.com.

RIGHT TO ACCESS

Data subjects reserve the right to request and obtain confirmation that data is or is not being collected on them and if so, exactly what data is being collected, how, where, and for what purposes. This data can be manually requested via info@rfpro.com and provided in an electronic format free of charge.

RIGHT TO BE FORGOTTEN

Should data subjects at anytime wish to withdraw their consent and no longer allow rFpro to store their personal data, this request can be manually made via info@rfpro.com. Please be sure to include the full name (including any prefixes) and email address of whom the data is in reference too, so that all data relating to the data subject in question can be accurately removed.

DATA PORTABILITY

Similar to the Right to Access, Data Portability requires that data subjects are able to request, obtain, and/or transfer possession of collected data at any time. As mentioned above, this data can be manually requested via info@rfpro.com, and provided in an electronic format free of charge. Should the data subject wish to transfer the possession of the data stored by rFpro, please be sure to also include the full name (including any prefixes) and the relevant contact information relating to the individual or organisation whom you wish the data to be transferred to.

BREACH NOTIFICATION

Should rFpro encounter a breach/unauthorised access of personal data that is likely to “result in a risk for the rights and freedoms of individuals”, rFpro will ensure that a notification is made within 72 hours of becoming aware of the breach.

COOKIES AND OTHER TRACKING TECHNOLOGIES

Some of our web pages utilise “cookies” and other tracking technologies. Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to ‘remember’ you and your preferences, either for a single visit (through a ’session cookie’) or for multiple repeat visits (using a ‘persistent cookie’). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as ‘first party cookies’), or by other websites who serve up content on that site (‘third party cookies’).

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our web site and your web experience. We may also analyse information that does not contain personal information for trends and statistics.

To protect your privacy, we have adopted the following principles:

NOTICE

Where rFpro collects personal information on the web, it will be done with your explicit consent. rFpro shall not transfer personal information without your consent to third parties who are not bound to act on our behalf, unless such a transfer is legally required.

CHOICE

You may choose whether or not to provide personal information to rFpro. The consent information we provide when we collect personal information on the web should help you to make this choice.

If you choose to have a relationship with rFpro, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.

SECURITY

Wherever your personal information may be held within rFpro or on its behalf, we intend to take reasonable and appropriate steps to protect the personal information that you share with us from unauthorised access or disclosure.

RETENTION

Unless otherwise agreed or required under contract or another legal basis, we will retain your contact data for up to 3 years from the date of your last consent.

COMMITMENT

We are committed to privacy and through our membership in the Online Privacy Alliance, are actively involved in and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy online is an evolving area, and our websites are constantly evolving to meet these demands.

If you have any comments or questions regarding our Online Privacy Policy, please contact us at info@rfpro.com. While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.